Last Updated: 25/08/2025
Welcome to The Makhana Crunch. By accessing or using our website (www.themakhanacrunch.in), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase or using our services.
1. General
- This website is owned and operated by The Makhana Crunch.
- By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.
- We reserve the right to modify or update these Terms at any time without prior notice.
2. Products & Orders
- All products listed on our website are subject to availability.
- Images are for representation purposes only; actual products may vary slightly.
- We reserve the right to cancel or refuse any order at our discretion.
- Once an order is placed, you will receive an email/SMS confirmation.
3. Pricing & Payment
- All prices are displayed in INR (₹) and include applicable taxes unless otherwise stated.
- Payment must be made in full at the time of placing the order through our secure payment gateway.
- We do not store any payment/card details.
4. Shipping & Delivery
- We deliver pan-India through trusted courier partners.
- Delivery timelines may vary based on your location.
- The Makhana Crunch is not responsible for delays caused by courier companies, natural disasters, or unforeseen circumstances.
5. Returns, Refunds & Replacements
- Due to the perishable nature of our products, we do not accept returns once the package is opened.
- If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with proof (images).
- Refunds/replacements are subject to verification and approval by our team.
6. Use of Website
- You agree not to misuse our website for fraudulent, unlawful, or harmful activities.
- Any unauthorized attempt to access our systems, modify content, or disrupt operations will result in legal action.
7. Intellectual Property
- All content on this website (text, images, logos, designs, etc.) is the property of The Makhana Crunch.
- You may not copy, distribute, or reproduce our content without prior written consent.
8. Limitation of Liability
- While we ensure the highest quality, The Makhana Crunch is not liable for any allergic reactions or health issues caused due to consumption.
- Customers are advised to check the ingredients list before purchase.
- We are not responsible for indirect, incidental, or consequential damages arising from the use of our products or website.